LATAM Airlines Group awards ULD management to CHEP

August 26, 2016

LATAM Airlines Group, Latin America’s largest airline company, has awarded the management of its
containers and pallets to CHEP Aerospace Solutions, the leading global provider of outsourced Unit
Load Device (ULD) management and repair solutions.

This new agreement will see CHEP managing one of the largest outsourced ULD fleets in the
industry, and will meet LATAM’s ongoing objective to deliver operational efficiencies. Following
the acquisition of LATAM’s existing 13,000 ULDs, CHEP will start operations on the 1st September
2016. As part of the five-year agreement, CHEP will have ULD management staff in Santiago, Chile,
and São Paulo, Brazil, as well as open a regional operations centre in Miami, USA, to support ULD
management functions across the Americas.

LATAM Cargo Senior VP Operations and Services, Carlos Larrain, said: “The management of the
company’s ULDs is a critical business activity, and the decision of LATAM Airlines Group to outsource
to CHEP has been preceded by an in-depth due diligence process and detailed analysis of several
ULD management options offered in the industry. The unique capability of CHEP to combine ULD
management with its global ULD repair services was the decisive factor. We chose CHEP’s hybrid ULD
solution given that the containers are part of a dedicated, co-branded fleet retaining weight savings,
and the pallets being supplied from CHEP’s pool. Thanks to CHEP’s network synergies and lean
business model LATAM will be able to operate with approximately 30% less ULDs. This considerably
reduces operational costs and improves efficiencies, allowing the company to focus further on its
clients’ needs and providing the highest level of service in the industry.”

CHEP Aerospace Solutions President, Dr. Ludwig Bertsch, said: “With great honour comes great
responsibility and we are committed to providing the highest level of service to LATAM as well as
to all our customers. With LATAM’s dense network in South America, CHEP now serves even more
airports on all continents. The participation of such a strong airline in our unique ULD pooling model
will provide further synergies and more benefits for all our customers which confirms that sharing
standardised assets across the industry drives cost savings and improves efficiencies. We look
forward to building a successful partnership with LATAM for many years to come.”

Further information

Andrea Campos

Corporate Affairs

LATAM Airlines Group

+56 2 2566 90 97
Melinda Ferreira

Manager, Marketing

CHEP Aerospace Solutions

+41 43 255 4150

LATAM Airlines Group S.A. is the new name given to LAN Airlines S.A. as a result of its association with TAM
S.A. LATAM Airlines Group S.A. now includes LATAM Airlines Group (before LAN Airlines) and its affiliates in Peru,
Argentina, Colombia and Ecuador, and LATAM Cargo and its affiliates, as well as TAM S.A. and its subsidiaries
TAM Linhas Aereas S.A. (LATAM Airlines Brasil), including its business units TAM Transportes Aereos del Mercosur
S.A., (LATAM Airlines Paraguay) and Multiplus S.A. This association creates one of the largest airline groups in the
world in terms of network connections, providing passenger transport services to about 138 destinations in 25
countries and cargo services to about 140 destinations in 29 countries, with a fleet of 321 aircraft. In total, LATAM
Airlines Group S.A. has approximately 49.000 employees and its shares are traded in Santiago, as well as on the
New York Stock Exchange, in the form of ADRs. LATAM is the new brand that has been adopted by the airline
members of LATAM Airlines Group. The group has started to implement the LATAM and LATAM Airlines brand
to its customer contact points and aircraft, and will continue implementing LATAM in its products and services as
part of a gradual roll-out that will last approximately three years. Each airline will continue to operate under their
current brands and identities. For any inquiry of LAN or TAM, please visit Further information at

CHEP Aerospace Solutions, headquartered in Zurich, Switzerland, manages the world’s largest independent ULD
fleet and owns the largest global network for the maintenance and repair of ULDs and galley carts. The company
focuses on the outsourced management and associated services for aviation containers, pallets and inflight
food service equipment. CHEP Aerospace Solutions serves over 80 airlines through a network of more than
420 airports, 14 regional offices and 50 certified repair stations, supported by more than 550 colleagues. CHEP
Aerospace Solutions is part of Brambles Limited. For further information, please visit