CHEP USA achieves ISO 9001:2008 Certification
CHEP USA, a leading provider of managed pallet pooling solutions, has achieved certification as an ISO 9001:2008, Quality
Management Systems compliant organization. This certification was
accredited by the Standards American Registrations Authority (SARA)
of Pleasanton, California.
ISO 9000 is a family of standards related to quality management
systems and is designed to aid companies in ensuring their quality
processes are robust and applied consistently across the entire
To become certified as ISO 9001:2008 compliant, CHEP USA
underwent a 12-month evaluation process that included the
implementation of a formal quality management system (QMS), as well
as robust employee training on formal operating procedures and
measurement systems related to quality. The process culminated with
a 10-day, third-party audit by SARA to confirm CHEP's quality
system met the standards required for certification. A certificate
of registration was issued on August 24, 2012.
Achieving ISO 9001 certification means that CHEP USA was
benchmarked against other mature businesses and found to have a
best-in-class quality system. Skip Miller, CHEP Vice President of
Global Quality, said, "At CHEP, we are committed to delivering on
our quality commitments to our customers. Achieving ISO 9001
certification means we now have an international entity certifying
all aspects of our quality process."
Kim Rumph, President of CHEP USA, added, "Becoming ISO 9001
certified is a validation to our customers that we are
committed to consistently delivering product and service quality
excellence to everyone we serve. This international certification
of our quality processes provides our customers with an added sense
of confidence that CHEP USA is a strategic supply chain partner."
ISO 9001 is a worldwide standard administered by the
International Organization for Standardization (ISO), based in
Switzerland. ISO 9001 is currently in use by close to one million
organizations around the world. Additional information is available